Lines and Calls

More and more businesses have moved away from traditional phone lines to take advantage of newer solutions like VoIP and cloud phones. Equally, if you just need a plain phone line, we will supply it.

We make it easy to manage costs by offering a line rental and calls package that’s unique to you. You can also keep your existing telephone numbers so there’s no interruption to your service if you choose to switch.

As the Covid issue highlighted the ability to  be flexible  in how calls are routed and answered has been brought to the attention of all business managers. On SIP trunks, we are able to offer our SIP Trunk Call Manager Service, allowing you to route calls to where they can be answered via an online portal. So should your business premises close unexpectedly or you lose connection to the lines the calls can be routed to a destination of your choice be it fixed or mobile. It can even add a message to callers assuring them of continued service or any other message you would require.

What is the difference?

SIP Trunks, ISDN and analogue phone lines explained

ISDN and analogue technologies use traditional copper phone lines. ISDN improves on basic analogue by combining it with digital capabilities and internet over the phone line but this is due to be phased out in the UK by 2025. It is therefore important that you understand the options available to your business.

SIP trunking uses an internet connection to connect you to the phone network. It looks and works just like a traditional phone line, but brings cost savings, flexibility, scalability, and reliability. This technology is available now and many businesses are seeing this as a solution they can embrace in preparation for the phasing out of old technology.